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专利名称：Automated business directory assistance发明人：Eliot M. Case,Carl W. Pacheco申请号：US09802068申请日：20010308
公开号：US20020126819A1公开日：20020912
专利附图：
摘要：Automated business directory assistance routes a call for directory assistanceto a speech recognizer which determines the type of assistance requested. If the requestis for business information, the requested information is automatically retrieved.Otherwise, the call is routed to a call center.
申请人：QWEST COMMUNICATIONS INTERNATIONAL INC.
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